This Virtual PD session on 'Dealing with Difficult People in the Workplace' will run for 90 minutes.
It is an inevitable part of our working life: encountering people with which we don't 'quite align.'
How we deal with the situations that arise from this has a major outcome on our wellbeing, both in and outside of work.
This session will continue our theme on interpersonal and intrapersonal development. The course will accept the inevitability of challenging, awkward, and emotional encounters, opening a realistic and honest dialogue on the processes involved in overcoming these problems in a successful manner.
Across the hour-and-a-half, you'll learn operations for preparing for situations (including those unforeseen), processes post-incident or conversation, and the importance of proactive actions and behaviours to limit destructive or negative interactions and situations. Applicable to those at all levels of the industry and regardless of individual personality, this an essential event that will not only improve your working interactions but its outcomes while also equipping you with information to pass on.
Where: Zoom
When: Tuesday 18 June 2024 1.30pm - 3.00pm (AEST)
Course fee (GST Inclusive): Members $130 / Non-members $176
About the Trainer
Bronwyn Hill
With a diverse background that spans over two decades in Finance, Management, Business Development, People Leadership, and Business and Executive Coaching, Bronwyn is a versatile expert.
She has worked intensively in the work experiences of individuals. She has shaped people's work-life balance, cultivated positive routines, shaped team goals and collaborative unification at junior and senior levels across both the public and private sectors. Possessing a robust grasp of business operations and commercial insight, Bronwyn couples this with formal credentials in psychology, people management to drive performance in her specialised realm of senior and executive coaching: she tasks and ups leadership development, well-being, and fosters growth in both professional and personal domains.
To read more about Bronwyn's professional background, click here.