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FMA presents the Good Practice in Residential & Strata FM Summit in Melbourne.

The Residential & Strata FM Summit is part of the Future FM National Summit Series currently being rolled out across the country in various capital cities.

The Summit brought together residential & Strata FM businesses and professionals at the Telstra Customer Insight Centre on Thursday, 7 September.

FMA Chief Executive Officer Nicholas Burt says “residential and strata FM has unique challenges, so it is important for the Association to support FM industry professionals in that space”.

The Summit was held over a full day, with six expert speakers and structured into a morning and afternoon session. The themes over the two sessions were:

·         Compliance & Regulations in Residential & Strata FM – morning speakers and panel

·         Future Developments in Residential & Strata FM – afternoon speakers and panel

Speakers included:

·         Dean Griggs, Social Investments Manager at City of Melbourne

·         Dennis Lee, Head of Technical Standards with NABERS

·         Lyndall Milenkovic, Principal at Riskworks

·         Kimberly Crawford, Sustainability Engagement Coordinator at City of Sydney

·         Joseph Raheb, National Business Development Manager with Telstra Nbn & IoT

·         Joanne Struck, Senior Facilities Manager with Cambridge Management Services

The Summit also included two discussion panels representative of each session’s topic and themes. It was also great to see the gender ratio of panellists and speakers being 50/50, which is indicating how the industry is embracing gender diversity and attracting more women.

Hosted by Ian Gardner from Wood & Grieve Engineers, discussion topic for session one: The impact of non-conforming and non-complying products can be far reaching – how do we equip FMs to be able to protect strata owners from the impact that can occur in such circumstances?

Attendee Michael Dooley says “excellent in every capacity with speakers, passion, content and networking. I came away with a much better understanding of the current and future issues within this burgeoning market - In fact I am still thinking about all the opportunities to be involved”.

Hosted by David Baguley from Prompcorp, discussion Topic for session two: Multi-unit and high-rise residential is expanding at a rapid rate across cities in Australia – what are the implications for urban culture, living standards, energy and water sustainability and what can we do as FM and policy makers to influence these trends and drive a specific outcome?

Sharon Pollard from Federation Square says “really interesting and topical presentations this morning and great to see a strong turnout. As a FM and resident in a vertical community, I gained some very useful insights from the session”.

The event closed with a buzz and attendees enjoyed networking, drinks and canapes after what has proven to have been an exciting and insightful event.


We would like to give a big thanks to all our sponsors!