Get a FREE web friend login to read private articles



2020 FM Industry Award winners

Alan Bolton and Will Ma, both from Cushman & Wakefield, won
Facilities Manager of the Year and Young Achiever of the Year
Photo credit: Melissa Hobbs 

View photos from the night

More than 200 people gathered across the country on Thursday 3 December 2020 to celebrate the 10th annual FM Industry Awards for Excellence. The event was held across four locations – Melbourne, Sydney, Brisbane and Perth – with Cliftons Venues providing the perfect setting.

While very different to previous years, FM’s night of nights turned out to be another great success. The year brought numerous challenges, from keeping buildings COVID-safe to the economic downturn, but these events also pushed facilities management into the spotlight as an essential service.

“After a trying year, it is even more important to come together to celebrate a decade of excellence, in addition to the industry’s considerable achievements during 2020,” said Nicholas Burt, Chief Executive of the Facility Management Association of Australia (FMA). “We are proud of the resilient and agile way that the industr­y responded to the many challenges posed by COVID-19.” 

The FMA would like to congratulate all the winners and nominees. We would also like to thank everyone who helped make this event possible, especially our sponsors.

Congratulations to the winners!

Organisation categories

Collaborative Partnership – Sodexo and Norman Disney & Young

Sustainability & Environmental Impact – Lendlease (JLL) 

People & Productivity – Platinum FM 

Occupant Safety & Wellbeing – RMIT University 

Industry Innovation – Sodexo 

Excellence in FM (Education & Schools) – RMIT

Excellence in FM (Healthcare) – Serco

Excellence in FM (Government & Special Purpose) – Integrated Technical Management


Individual categories

Leadership in Diversity in Industry – Gaven Sheehan, Bennelong Energy Services

Young Achiever of the Year – Will Ma, Cushman & Wakefield

Facilities Manager of the Year – Alan Bolton, Cushman & Wakefield


Special awards

Excellence in Managing a Response to COVID-19 – BGIS

People’s Choice Award – Grace Welsh from Winya Indigenous Services

Global FM Award of Excellence: Highly Commended for World-First Innovation – Blue IoT

Indigenous Scholarship – Rikki Cooper, BGIS and Jenni Alward, HFM