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2019: The Year in Summary

Liberal Senator David Van presents at the FM Industry Awards

The past year has seen continued growth in the activities and influence of the Association. Some of our most noteworthy achievements are detailed below.

Member engagement:
Growing connection with members – more members were placed on external committees that are doing great work for the industry. Our internal committees also continued to make an impact, e.g. the Diversity Portfolio Group with its array of policies.

Advocacy:
Four major submissions focused on compliance-related issues being explored by government, including the Future of NABERS, Commercial Building Disclosure, the Trajectory Project and Mid-tier Buildings. The Association maintained its strong connections with state and commonwealth governments through agencies including the Australian Taxation Office, the Department of Finance, the Department of Education, and the Department of the Environment and Energy.

Representation:
Thirty-two members were placed on 30 government, standards and technical committees.

Education:
A record 250 people enrolled in the Diploma of Facilities Management and the soon-to-be released “FM 101”.

Standards development:
The Association continued its strong involvement in the development of the ISO 41000 series (along with 46 other countries) and the recent adoption of four international standards as Australian Standards.

Knowledge:
The Association released a Good Practice Guide (GPG) on Digital Asset and Facilities Management. We also secured government funding for a GPG on energy management.

Strong market presence:

  • Website hits increased by more than 30% to over 360,000.
  • Our LinkedIn audience doubled to more than 16,000.
  • Print advertisers continued to grow.

Events:
Strong events portfolios were seen at a state level, with the Awards program’s continued success evident on all social media platforms.

Financially sustainable:
We delivered our eighth budget surplus, coupled with a strong balance sheet.

2020: What’s Next?

Next year will be an exciting time for the Association, with members seeing many new developments. We’ve highlighted a few of these developments below.

New member portal:
The Board has approved a project to reinvigorate the member portal, making it more intuitive and enhancing functionality. This will enable better reporting and, more importantly, strengthen member engagement.

Member value:
There will be a full revision of the member value proposition to broaden the range and depth of member benefits.

Ideaction.2020:
The National Conference in Darwin will mark a new era for Ideaction with our first fully digital conference, allowing us to reduce the registration fee by approximately 30%.

New strategic plan:
In February, the Board will embark on a new strategic plan, taking the Association into its fourth decade of existence and building a strong direction for the future.

FM Industry Awards:
Next year marks 10 years celebrating the success of the FM Industry Awards for Excellence.

Thank you for your support and I look forward to working with you again in 2020.