Issue 74 FMA Online, June 2015


CEO Message

The launch of the Association’s new website and member portal during the recent National Conference, ideaction.2015, will not only ensure improved levels of member engagement moving forward but is providing the basis for enhanced advocacy management and support for the wider industry. I encourage all members to start using it. Over time we will be building the type and level of resources available while we now offer new opportunities such as the Industry Trade Directory, Jobseeker placements, committee zones and the ability to select areas of interest to ensure you are kept up to date on information of relevance.

Congratulations are extended to the Commonwealth Bank Property Group who has been recognised with a Global FM Silver Award. Once again an Australian company has punched above its weight against some pretty tough international competition. I hope this will set a trend for coming years.

The Association has released two documents recently that will add great value to the industry knowledge bank. The Salary Survey collates and analyses the various remuneration levels within the industry and, for the first time this year, includes New Zealand. While the Good Practice Guide on Facilities Information deals with the complex range of issues related to facility information given its implications for design and ongoing building operations. To access a copy of either publication visit

To ensure the industry knowledge bank continues to grow the FMA is now in the process of establishing an industry Peer review panel to review research and articles for publication. I encourage members with specific areas of expertise to nominate. For more details or to nominate visit:

The FMA ongoing advocacy role has recently included involvement with the Government Property Group forum, input on the Department of Industry’s proposed changes to the compulsory building disclosure program and representation on the ISO committee for the development of an industry standard. We are also in the process of establishing an industry Benchmarking project. Members will have the opportunity to provide feedback on a number of these and other projects in the second half of the year.

Nominations for the FM Industry Awards are now open and I look forward to once again receiving nominations of the highest standard. If you have a project, I urge you to enter it, and if you are a member you will also have the opportunity to enter in the 2016 Global FM Awards. 

Nicholas Burt
Chief Executive Officer

Edition sponsor & featured content

As a leader in facility services on a global scale, ISS is proud to sponsor their first edition of the new look FMA online. 

ISS has expertise in managing both hard and soft FM services. We are known globally for our high quality cleaning services however, we also self-employ technical maintenance and support service specialists, working flexibly and integrated as one team. 


General News

CBA takes out a Silver Global FM Award

In an Australian first, the Commonwealth Bank of Australia has won the Global FM Silver Award of Excellence in FM.

The Awards form part of World FM Day's global celebration of facilities management and are presented by Global FM, the worldwide alliance of facilities management organisations.

Group Property was recognised for its People and Productivity project, and presented with the Award at the World FM Day lunch held in Melbourne on 12 June.

This is the first time an Australian organisation has been recognised with a Global FM Award, and pleasingly CBA were not the only Australian finalists.

The 2015 winners are:

  • Platinum Award of Excellence in FM: BIFM – JLL Property and Asset Management Academy, UK
  • Gold Award of Excellence in FM: IFMA – Westminster Schools Move to a Sustainable Campus, USA
  • Silver Award of Excellence in FM: FMA – People and Productivity – Commonwealth Bank of Australia, Australia

The Global FM Awards are open to FMA members who have nominated a project for the Australian FM Industry Awards.

For more information about Global FM and the Awards visit

Building Information Modelling skills development workshop

The ACIF and the APCC are developing required skills descriptions for people working with Building Information Modelling (BIM). 

To date, their work has been undertaken by a collaborative working group of designers, construction managers and clients, while the Association has also been working closely with ACIF on BIM.  

The Association is now undertaking preliminary steps to establish an FMA BIM Task Group looking at the broader picture of how BIM can work for the operational phase of a building, and whose work will feed back to the ACIF.

Due to the Association’s work with ACIF these skill workshops may be of interest to our members. Although the workshops will not have an operational focus this is an opportunity to understand the skills development process and to raise any issues that may be of relevance.

The half day workshops will be run in Melbourne, Adelaide and Sydney in late July and Brisbane, Canberra and Perth in early August. 
If you are interested in participating, please forward your expression of interest to: 


Industry Peer Review Panel

An Industry Peer Review Panel is now being established. The aim of the panel will be to provide research and publication review services, to ensure they are addressing key issues and specific topic areas.

The Panel will be facilitated through the Association and consist of industry professionals who are also FMA members, with a specific expertise or understanding of different aspects of the industry. The process will be structured around conducting "blind" reviews (authors will not know the reviewer and vice versa) prior to publication, such as articles being published in a news section of Facilities Perspective magazine.

The aim of the Panel is to encourage a greater level of research into facilities managementarea and provide a mechanism for disseminating the research that is undertaken.

If you would like to get involved with the Panel, more details are available at: 

Committee Snapshots

WA Branch Committee

The WA Branch will be holding its second annual facilities management State conference on Tuesday 25 August.

The focus of this half-day conference and dinner will be on the impact that generational changes in technology and people are having on facilities management and the industry in WA in particular.

Following the success of last year's inaugural annual conference, this year will once again provide an opportunity for all parts of the sector to come together to better understand the industry and its challenges within the local context of WA.

For more information or to pre-register email:

ACT Branch Committee

The ACT Branch Committee has eight members from both the public and private sectors. The committee works collaboratively to identify opportunities to improve FM practitioners’ knowledge of current and best practice processes and activities in the Canberra market through site visits, information sessions and networking opportunities.

Coming up the Committee will be running a site tour and presentation of the Dame Pattie Menzies House UV emitters for un understanding of how Ultra Violet C technology is being used. To be held in late July, to register your interest email

The AGM is to be held in August, when CEO Nicholas Burt will be presenting to members on the FMA’s activities, advocacy and policy work possibly the census. All members or are invited. 

There are also four vacancies on the committee we would love to fill.  Please speak to one of us if you are interested in joining: Alison Daley (Chair), James Elliott (Vice Chair), Danny Cindric (Secretary), Vineet Gahlawat, Robert Liesegang, Jamie Masters, Steve Morgan and Ian Phillips. For contact details of any committee members, please email

QLD Branch Committee

The Qld Committee will be holding a belated World FM Day in late July. The intent is to engage with the QBCC Commissioner, Construction Q General Manager and a Minister for Infrastructure in the Queensland Government or opposition. The combination of personnel will cover the facets of building work through licencing and building approvals through building practices and fair trading within the Queensland construction industry to government policy across these non-political entities.

The Committee Chair is engaging directly with larger property company managers to drive greater involvement at a state level to best utilise the excellent work and information available through the FMA system and networks. This includes more facilities managers being directly involved and taking up roles on the Queensland Committee to ensure best practice and opportunities are being progressed and applied in this vital property management space.

SA Branch Committee

The SA Committee assisted in hosting the recent Ideaction Conference for 2015 in Adelaide, which on all accounts proved very successful for the Association. The effort put in by all was greatly appreciated.

The focus of the Committee moving forward is the World FM Day lunch on 30 June and then we will be in planning for future events following the winter period.

NEW Good Practice Guide to Facilities Information now available

The Facilities Management Good Practice Guide to Facilities Information, developed by the FMA in conjunction with Turner & Townsend, is the first step on the journey to having clearer definitions and understanding of facilities information and its importance in achieving operational outcomes in a facility. It is also an important piece of research contributing to the development of an industry position on building information modelling (BIM).

Copies of the Good Practice Guide are available at:

FM Awards nominations are invited

The FM Industry Awards for Excellence recognise the best in innovation and leadership in the management, operation and maintenance of Australia’s built environment across ten Award categories. Individuals, teams and organisations that have excelled over the past year are invited to nominate. The Awards will be presented on 19 November at the Grand Hyatt Melbourne.

For more information and to nominate your person or project visit:

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