Good Practice Guides

The Association’s series of Facilities Management Good Practice Guides (GPG) provide detailed, objective and independent information for its members and the industry.

GPGs support facilities management professionals to effectively and efficiently address key areas of interest and offer guidance as to what should be achieved at a minimum to be considered good practice.

Developed in partnership with content contributors and publishing partners, should you or your organisation be interested in establishing yourselves as an industry knowledge leader in an area of interest to the facilities management industry contact:

Research & Policy Team
+61 3 8641 6601

Good Practice Guide for Facilities Information

Facilities Information

This Guide provides an overview of Facilities Information from a facilities management perspective.

It offers FM practitioners, building owners, occupiers and other relevant stakeholders with an improved and consistent understanding of the role and importance of facilities information and how it can be managed.

Developed by the FMA in partnership with Turner & Townsend.

Click here to obtain a copy of the GPG 

Good Practice Guide for Selecting Facilities Software

Selecting FM Software

This Guide provides useful information and guidance on issues critical to selecting and implementing a software solution for facilities management. 

The Guide highlights the key considerations that must be addressed in advance of vendor selection, briefly identifying some of the technology innovations and resulting trends that may influence your decision-making processes.

Developed by FMA in partnership with Service Works Global.

Click here to obtain a copy of the GPG

Good Practice Guide for Multi-Unit Residential

Multi-Unit Residential

This Guide provides an overview of facilities management in multi-unit residential buildings, focusing on common areas and shared services.

The purpose of the Guide is to provide a common understanding of issues and good practice requirements involved in running an efficient building, helping to bridge knowledge gaps between the various stakeholders involved in the development, construction, operations, maintenance, management and administration of multi-unit residential buildings.

Developed by FMA in partnership with the City of Melbourne and Facility Management Victoria Pty Ltd.

Click here to obtain a copy of the GPG