While the Facility Management Association of Australia Limited (FMA Australia) has made every effort to ensure the information contained within this website is free from error, FMA Australia does not warrant the accuracy, completeness or adequacy of the information within this website. All information is subject to change without notice. FMA Australia does not guarantee that this website or third party websites will be free from viruses. While all reasonable care has been taken in the preparation of the material contained in this website, FMA Australia and each party providing material displayed on this website disclaim liability to all persons in relation to any actions(s) taken on the basis of currency of material or any loss or damage suffered in connection with that material. You should make your own enquiries before entering into any transaction on the basis of the material on this website.

Copyright

Save and except for third party content, all the content of this website and downloads from it are owned directly or licensed by the Facility Management Association of Australia Limited (ABN 57 551 844). All rights reserved. You are responsible for obeying all applicable copyright laws. You may access and display these pages on a computer, monitor or other video display device and make a print copy or any whole page or pages on this website for your personal use only, but only if you:

• do not modify the copy from how it appears on FMA Australia's website (unless expressly authorised by FMA Australia); and
• include the above copyright notice on the copy.

All other use, copying or reproduction of any part of this website is strictly prohibited. Without limiting the foregoing you must not reproduce, frame, transmit (including broadcast), adapt link to, or otherwise use any of the material on the website including audio and video excerpts without the prior written approval of the Facility management Association of Australia Limited. For permission to reproduce any material, a request in writing is to be made to FMA Australia's Chief Executive Officer.

Links to Other Websites

This website contains links to websites maintained by other organisations. FMA Australia does not provide any warranty or take any responsibility or liability for the accuracy, source or any other aspect of those websites. The links are provided solely for your convenience and do not indicate, express or imply, any endorsement by FMA Australia of the website(s) or the products and services provided there. You access those websites and use the information, products and services solely at your own risk.

Trademark Notice

This website includes registered trademarks including but not limited to the words "FMA" and "FMA Online". Unless otherwise indicated they are owned by the Facility Management Association of Australia Limited in Australia and may be the subject of rights in other countries. You must not use FMA Australia's trademark except:

• by saving or printing out a copy of FMA Australia's website as permitted by the copyright notice above; or
• as permitted by written agreement from FMA Australia.

You grant FMA Australia an irrevocable right and royalty-free licence to copy and adapt any material you generate through use of any feedback facility, to the extent necessary to provide the facilities, or to promote the facilities or any other service of FMA Australia.

Invalid Terms and Conditions

In the event that any or any part of the terms contained in these terms and conditions of use are determined by a court to be invalid, lawful or unenforceable, then such term/s shall be severed from the remaining terms.

Website Unavailability

FMA Australia does not accept responsibility in the event that the website is unavailable to you due to any computer downtime, malfunction or such other event outside the control of FMA Australia.

Registration

Whether you are a member of FMA Australia or a non-member, you need to register in order to purchase products and services from this website. However, members may be entitled to receive discounts when purchasing and/or registering for products and services from the FMA Australia website. Access to some areas of the FMA Australia website may also be restricted to members only and/or Facility Management Accreditation System candidates.

Password Requirement

FMA Australia's members may obtain a password by logging into the FMA Australia website and registering for a password or by contacting the FMA Australia Office. Non-members are also able to obtain a password which they can use to login, update their details and register for events, but will not be able to access the Members Areas of the website. FMA Australia may refuse to issue a password, in its due discretion, until such time as it has satisfied itself about the identity of the user and the ability of the user to perform its obligations under these terms and conditions.

Password Security

You must keep your password confidential at all times. You must not allow any other person or company to watch you enter your password when accessing the FMA Australia website or record your password in any manner that would indicate to any other person or company that it is the user's password.

You must inform FMA Australia as soon as possible if you become aware of misuse of your password or loss or theft of a record of the password, or if you suspect that the password has become known to another person or company. If you delay unreasonably in notifying FMA Australia, you will be liable for your losses.

Limitation of Liability

To the extent permitted by law, FMA Australia, its employees, agents and consultants exclude all liability for any loss or damage claims and expenses including but not limited to legal costs, indirect special or consequential loss or damage arising out of the information on FMA Australia's website or to a third-party content. Where any law prohibits the exclusion of such liability, FMA Australia limits its liability to the resupply of the information.

Variation of Terms of Use

The Facility Management Association of Australia Limited reserves the right to vary these terms and conditions from time to time and to notify you of such variation by any means as FMA Australia thinks fit. Any variation shall become effective upon such notification.

Jurisdiction

This website (excluding any linked third-party websites) is controlled by the Facility Management Association of Australia Limited (FMA Australia). By accessing this website you accept that any disputes arising out of your use of this website or its contents shall be governed by the courts having jurisdiction in the State of Victoria in Australia in accordance with the laws in force in the State of Victoria in Australia. This website may be accessed throughout Australia and overseas. FMA Australia makes no representation that the material on this website complies with the laws of any country outside Australia. If you access this website from outside Australia you are responsible for ensuring compliance with all applicable laws in the place where you are located.

Privacy Policy

We appreciate the importance of protecting your personal information and recognise the trust placed in us when you supply your personal information to us. We are bound by the National Privacy Principles ('the NPPs') under the Privacy Act 1988 (Cth) ('Privacy Act') in the way we handle personal information. To comply with the NPPs and in recognition of your trust in us, we have implemented a Privacy Policy. This policy explains how we handle personal information relating to individuals, whether or not they are members. Nothing in this policy limits any of our other obligations at law.

FMA Australia is committed to protecting the privacy and security of personal information obtained from individuals. This deals with the collection, use and disclosure of personal information as well as access to personal information and security issues.

The expression 'personal information' is used in this policy to refer to information or an opinion about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.

Collection of Personal Information

The type of personal information that National Privacy Principles collects about you depends on the transactions you undertake with the organisation. For example we will collect personal information from you if you:

• join FMA Australia as a member;
• register for continuing professional development and branch activities;
• subscribe to a journal or newsletter; or
• register on our website.

Generally speaking, the purpose of collection and the minimum information you need to provide, will be conveyed to you at the time of collection. If you choose not to provide the personal information requested, FMA Australia may not be able to provide you with the products/services you require. Your personal information may be used in order to:

• provide the products and services you have requested;
• administer and manage service offerings, including charging, billing and collecting debts;
• research and develop FMA Australia's service offerings;
• gain an understanding of your information and communication needs in order for FMA Australia to provide you with a better service;
• provide information to ensure compliance with FMA Australia's Constitution (in the case of members);
• provide you with access to and information about a range of current and future service offerings; or
• provide Affinity Program partners with information so that they may contact you in relation to their service offerings.

For the purposes set out above, FMA Australia may disclose your personal information to third party organisations. The organisations to which FMA Australia discloses information may include:

• external service providers to whom FMA Australia has contracted out functions, such as printers, mailing houses, advertising agencies, but only for the purpose of providing the service FMA Australia has contracted out;
• FMA Australia Affinity Program partners;
• Government and regulatory authorities and other organisations, as required or authorised by law;
• FMA Australia's professional advisers; and
• other professional bodies.

You may at any time opt out of certain service offerings. For more information please contact the FMA Australia Office.

Data Quality

FMA Australia takes all reasonable precautions to ensure that your personal information is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. We recommend that you:

• let us know if there are any errors in your personal information; and
• keep us up-to-date with changes to your information.

Data Security

FMA Australia will take reasonable steps to ensure that your personal information is protected from misuse, loss and from unauthorised access, modification or disclosure. FMA Australia's personnel are trained to treat member and other customer information with the utmost confidentiality.

Individuals will be able to access their personal information by contacting the FMA Australia Office. Upon request FMA Australia will provide you with access to your personal information, subject to exceptions stated in the Privacy Act. FMA Australia reserves the right to charge a fee for searching and providing access to information. If you would like access, please make your request in writing for security reasons.

Members and non-members can also access and update their contact details and member profile via the website.

Last updated Friday, 1 December 2006.